Showroom Coordinator, Guernsey

This is an exciting opportunity to join a premium retail environment in a central St Peter Port location. The role of Showroom Coordinator offers a diverse mix of customer service, after-care, and operational support, ensuring the smooth running of front-of-house activities while delivering an exceptional client experience. Key Responsibilities: Duties for this role include, but are not limited to: • Welcoming clients and visitors with professionalism, ensuring a high standard of customer hospitality at all times. • Serving refreshments and managing stock of hospitality supplies, reporting low levels and breakages as required. • Overseeing customer movement into and out of the showroom while supporting any client needs or queries. • Coordinating after-care services including managing repair timelines, supplier liaison, item dispatch, and documentation handling. • Tracking and matching invoices with returned items and ensuring all goods are processed in line with procedures. • Providing telephone support and handling customer queries with efficiency and care. • Supporting HR administration, including setting up and managing the holiday rota, and collating data for payroll and record-keeping. • Coordinating maintenance and facilities tasks, including compliance with fire safety and regulatory checks. • Assisting with showroom events, general operational duties, and broader business projects as required. The Ideal Candidate: The ideal candidate will be organised, approachable, and client-focused, with strong communication skills and the ability to multitask effectively. Previous experience in customer service, operations, or administrative support will be advantageous. A hands-on attitude and team-oriented mindset are essential to thrive in this varied role. Contact Details