Our client is seeking an Administrator to join their Occupational Pensions team, supporting the day-to-day running of local secondary pension schemes and helping deliver a reliable, client-focused service.
Location
Guernsey,
Channel Islands
Duties for this role include, but are not limited to:
- Assisting with onboarding new clients and members.
- Setting up clients on internal systems.
- Supporting employers with enrolling their employees.
- Monitoring bank accounts and processing contributions.
- Preparing investment instructions and liaising with fund administrators.
- Processing pension transfers and payments of benefits.
- Responding to queries from clients, members and third parties.
- Helping clients and members access and use online systems.
- Following processes to ensure accurate records and reporting.
- Preparing documents for review and signature.
- Applying client due diligence requirements.
- Supporting system testing and team projects when required.
- Undertaking training and developing product knowledge.
- Providing general team support as needed.
Skills / Qualifications
The ideal candidate will be organised, hard-working and comfortable working with numbers. They will have strong communication skills, good attention to detail and a genuine focus on client service. Competence in Microsoft Word and Excel is essential, along with the ability to manage time effectively and work well within a team. A willingness to learn new systems and develop pensions knowledge is key.
For a full job description or further information on this role please call , or email .