Office Manager & Receptionist

We are seeking a highly organised, proactive and personable Office Manager & Receptionist to join our team at Investec Bank (Switzerland) AG. This role is central to the smooth day-to-day running of our Zurich office and plays a key part in creating a professional, welcoming and well-managed environment for clients, colleagues and visitors alike. This is a full-time, office-based role in Zurich (5 days per week from 8am-5pm), reporting to the Chief Operating Officer. The role acts as the central coordination point for reception, office management and facilities, ensuring the office operates efficiently and professionally. Key responsibilities Reception • Greet clients and visitors in a professional and welcoming manner. • Corporate services, hospitality of clients, external and internal staff & visitors. • Operate switchboard. • Ensure the entire office including client area is always tidy and well-presented, including kitchen and dish washer fillings. • Handling of visitor badges and keys, and ensuring NDAs are signed by all office visitors, and appropriate log is maintained with Compliance. Office Management • Handle incoming and outgoing mail, packages, and deliveries. • Manage and maintain office supplies and equipment, including food and drink. • Support teams with various administrative needs, including but not limited to, photocopying, printing and scanning documents. • Handling incoming invoices and distributing to departments, finally sending to accounts department. • Update and distribute various lists (contact, birthday etc.), sending birthday vouchers to each employee. • Coordinate meeting rooms. • Manage reception email inbox. • Assist, whenever required, with the arrangement of specific events, strategy meetings, offsites, conferences and other functions. • Cooperate closely with the Business Continuity Management team and Incident Management team with regard to facility related matters. • Office related third party service providers due diligence and annual reviews in the third-party management system. Facilities • Central point of contact for the Verwaltung of the office building. • General caretaking of the premises. • Understand and maintain the alarm system. • Coordinate with external vendors and service providers for office maintenance and repairs. • Escalate alarms to the relevant department. • A member of Team Green with overall responsibility for recycling and waste. • Assistance to the IBSAG Project Manager for office related projects. Core skills and knowledge • Strong interpersonal and communication skills. • Highly organised and with an ability to prioritise many tasks easily. • Proactive. • Positive mindset with a can-do attitude. • Bright and energetic personality. • Dedication and ownership – taking full accountability for areas of responsibility. • Flexible and able to adapt to a dynamic and high-pressure environment. • Self-sufficient and independent problem solver. • Fluent in English and German (French is an advantage). Experience and background • 3–5 years' experience in a similar role • Experience in an international or corporate environment • Background in private banking, wealth management, hospitality or executive support is advantageous Working environment This role is based full-time in our Zurich office and is integral to maintaining a professional and welcoming workplace. If you are a proactive, detail-oriented professional who takes pride in creating a seamless office experience, we would love to hear from you.