An exciting opportunity to join a professional services firm as the first point of contact for all IT support needs. This role is ideal for someone passionate about technology and delivering excellent customer service.
Key responsibilities:
⭐ Respond to IT incidents and service requests
⭐ Troubleshoot hardware, software and mobile device issues
⭐ Maintain accurate records and support documentation
What you’ll need:
⭐ A strong interest in technology and learning
⭐ Great communication and customer service skills
⭐ Familiarity with Windows and Microsoft Office (desirable)
Why join?
⭐ Private medical insurance
⭐ Pension, life cover, discretionary bonus
⭐ Full training and career development support
This role will require some out of hours paid overtime work. If you would like to find out more about this opportunity, get in touch with OSA today!