Credit Card Analyst

Taking on this role, the successful candidate will support the review of credit card applications and provide assistance to customers with a range of account related queries. Key responsibilities: ⭐ Review and assess credit card applications, including relevant checks and limit assessments ⭐ Support customers with onboarding and digital account services ⭐ Respond to enquiries via email, phone and other communication channels ⭐ Assist with queries relating to credit card transactions and account activity ⭐ Investigate and help resolve customer disputes ⭐ Support operational tasks such as direct debit setup and account administration What you’ll need: ⭐ Strong analytical and problem-solving skills ⭐ Excellent communication and customer service abilities ⭐ Good organisation and time management skills ⭐ Interest in developing knowledge of financial services and fraud prevention ⭐ Proactive attitude with the ability to work within a team ⭐ Previous experience is beneficial but not essential Why join? ⭐ Opportunity to build experience within a financial services environment ⭐ Varied role combining analysis, operations and customer support ⭐ Supportive team with opportunities to develop industry knowledge